Seriously considering just using TestFlight and the Closed track testing feature in the Google Play Console instead if this doesn't get resolved soon.īro, in regards of the "Greyed Out" issue, you know this is because the cert in the provisioning profile is different with the provided to provision the device, is that clear? Well, now you know the problem however you probably have checked your provisioning profile and the cert to provision your client device and you are pretty sure they are the same, I would say it seems they are the same but no man, tragically they are not, at least in my case they were not. I never had these issues when it was Hockey App, don't understand why it had to change. This is not a great user experience and I have some high profile clients that need to see the beta version of my app and I have to keep making excuses. I also checked that he has the App Center Profile installed - no issues there either. I've double checked that the device has been provisioned, I've installed the latest provisioning profile and rebuilt the app but he still can't open it. I have exactly the same issue, my client can download the app but it remains greyed out. Reply to this email directly, view it on GitHub, or mute the thread. You are receiving this because you commented. The fact that the device registration flow doesn't finish is confusing and we are looking into it in parallel, but providing this information here to ensure that folks aren't blocked in the meantime. For the actual application you are attempting to distribute, as long as users have started the device registration flow and the device shows up under "devices" in, that means you can extract their UDID and include it in your build, either manually, or via our auto-provisioning feature. For the time being however, even though the device profile doesn't install, the UDIDs should still be in App Center and from an end to end perspective you should not be blocked. So we apologize for the inconvenience here. Hey folks we apologize for the inconvenience here. The main issue is that the profile with the certificates is not getting installed.Īnd the application is not allowed to run.
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